Contact
Get In Touch
Have questions, feedback, or need support? We're here to help. Reach out to us and we'll respond within 24-48 hours.
Send Us a Message
Email Support
VibraXX Platform:
team@vibraxx.com
Sermin Limited (Corporate):
contact@sermin.uk
Response Time
We typically respond to all inquiries within 24-48 hours during business days (Monday-Friday).
For urgent technical issues during active quiz rounds, please include "URGENT" in your subject line.
Registered Office
Sermin Limited
Company No. 16778648
71-75 Shelton Street
Covent Garden
London, WC2H 9JQ
United Kingdom
Operating Hours
Platform: 24/7 (Quiz rounds every 15 minutes)
Support: Monday-Friday, 9:00 AM - 6:00 PM GMT
Emergency: 24/7 for critical platform issues