Contact Us
For all inquiries, please contact us directly via email. We typically respond within 24-48 hours during business days.
We handle all customer inquiries via email to ensure proper documentation and tracking. Please reach out to the appropriate email address below based on your inquiry type.
VibraXX Platform:
team@vibraxx.com
For technical support, account issues, prize claims, complaints, feedback, and all platform-related inquiries.
Sermin Limited:
contact@sermin.uk
For business partnerships, legal matters, press inquiries, and corporate communications.
We typically respond to all inquiries within 24-48 hours during business days (Monday-Friday).
For urgent technical issues during active quiz rounds, please include "URGENT" in your email subject line.
Sermin Limited
Company No. 16778648
71-75 Shelton Street
Covent Garden
London, WC2H 9JQ
United Kingdom