Cookie Policy
Learn how we use cookies and similar technologies on our platform
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit our website. They help us provide a better user experience and analyze how our platform is used.
Cookies store information about your preferences and help us recognize you on return visits. They do not contain personal information like passwords or credit card details.
2. Types of Cookies We Use
3. Specific Cookies Used
Essential Cookies
- session_id: Maintains your login session and authentication state
- auth_token: Secures your authenticated session
- csrf_token: Protects against cross-site request forgery attacks
- stripe_sid: Enables secure payment processing via Stripe
Functional Cookies
- preferences: Stores your display settings and notification preferences
- language: Remembers your language selection
- theme: Saves your theme preference (if applicable)
Analytics Cookies
- _ga: Google Analytics - Distinguishes unique users
- _gid: Google Analytics - Stores session information
- _gat: Google Analytics - Throttles request rate
We use Google Analytics with IP anonymization enabled. This means your full IP address is never stored, protecting your privacy while allowing us to understand platform usage patterns.
4. Third-Party Cookies
We use the following third-party services that may set cookies:
Payment Processing
- Stripe: Secure payment processing and fraud prevention (PCI DSS compliant)
Analytics & Performance
- Google Analytics: Website analytics with anonymized IP addresses
Authentication
- Google OAuth: Sign-in functionality via Google accounts
Third-party cookies are governed by the respective privacy policies of Stripe, Google, and other service providers. We carefully select partners who maintain high privacy and security standards.
5. Managing Cookies
Cookie Consent
When you first visit our website, we display a cookie consent banner. You can:
- Accept all cookies for the best experience
- Customize your cookie preferences
- Reject non-essential cookies
Strictly necessary cookies cannot be disabled as they are essential for the platform to function. Disabling other cookies may affect your user experience but will not prevent you from using core features.
Browser Cookie Controls
You can also manage cookies directly through your browser settings:
Google Chrome
Settings → Privacy and Security → Cookies and other site data → Manage cookies
Mozilla Firefox
Options → Privacy & Security → Cookies and Site Data → Manage Data
Safari
Preferences → Privacy → Manage Website Data → Remove or Remove All
Microsoft Edge
Settings → Cookies and site permissions → Manage and delete cookies and site data
6. Do Not Track (DNT)
We respect Do Not Track (DNT) browser signals. When DNT is enabled, we limit the use of non-essential cookies and tracking technologies while maintaining core functionality.
Most modern browsers allow you to enable Do Not Track in privacy settings. This sends a signal to websites requesting not to be tracked.
7. Cookie Duration and Storage
Session Cookies
Temporary cookies that are deleted when you close your browser. Used for authentication and session management.
Persistent Cookies
Remain on your device for a set period or until you manually delete them. Used for preferences, analytics, and improved user experience.
All persistent cookies have an expiration date. We regularly review and update cookie durations to minimize data retention while maintaining functionality.
8. Changes to Cookie Policy
We may update this Cookie Policy periodically to reflect changes in technology, legislation, or our business practices. Material changes will be communicated via:
- Updated banner notification on the website
- Email to registered users (for significant changes)
- Notice in your account dashboard
We recommend reviewing this policy periodically. The "Last Updated" date at the top indicates when the latest changes were made.
9. Questions About Cookies
If you have questions or concerns about our use of cookies:
Email: team@vibraxx.com
Subject: "Cookie Policy Question"
Company: Sermin Limited (VibraXX)
Registered: England & Wales
10. Related Policies
For more information about how we handle your data:
- Privacy Policy - How we collect, use, and protect your personal data
- Terms & Conditions - Rules and guidelines for using our platform
- Contact Us - Get in touch with any questions or concerns