A team is developing a chatbot. If the chatbot incorrectly interprets 'book' as in 'make a reservation' when the user meant 'item to read,' which consequence follows?

💡 Explanation

A semantic ambiguity resolution failure occurs because the chatbot selects the wrong meaning of a word with multiple senses. This results in misinterpreting the user's intent; therefore, the failure is semantic ambiguity rather than syntactic parsing or phonetic errors.

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