During online question-answering, why does providing 'given' information already known to the system affect a user's interpretation of the response?

💡 Explanation

Providing 'given' information violates Grice's maxim of quantity, which expects contributions to be as informative as required but not more so. Because the system is stating the obvious, users may infer unintended meanings or assume the system is unreliable, therefore leading to misinterpretations, rather than the effects due to computation, priming, or cognitive biases alone.

• During a radio broadcast, a news anchor's voice abruptly becomes monotone. Which consequence follows from the loss of intonation?
• Why does a change in conversational topic often lead to increased reaction time during neural processing?
• Why does the human reading system exhibit longer fixation durations on lower-frequency words during saccadic eye movement?
• Why does a multi-protagonist narrative, when adapted into a single-player video game, often undergo a structural simplification impacting player experience?
• Why does lexical ambiguity resolution in auditory word recognition exhibit slower response times when the biasing context is presented after the ambiguous word?
• Why does a courtroom transcriptionist require specialized training compared to a general transcriptionist?