If a chatbot consistently refers to a user's previous turns using pronouns without clear referents, which consequence follows?

💡 Explanation

A chatbot that relies on pronouns to refer to concepts introduced in previous turns can cause a breakdown of discourse coherence, because the mechanism of 'given' information, intended to link new information to already established concepts, fails. Therefore, the discourse becomes difficult to follow, rather than easier to parse or switch contexts, because the link between utterances has been weakened.

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